Welcome to Hawaii Tropical Fish Gardens! We strive to provide top-quality tropical fish, aquatic plants, and aquarium-related products with reliable and transparent service. Please read our shipping, handling, and return policy below.
š¦ Shipping & Handling
š Live Fish & Aquatic Plants (Shipped by Hawaii Tropical Fish Gardens)
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Processing Time: 5ā7 business days
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Shipping Time: 2ā3 business days via priority shipping
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Packaging Fee: $10ā15 per shipment (based on order size)
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Note: Shipments are coordinated to avoid weekend delays to ensure safe arrival of live animals.
šļø Dropshipped Products
Printful (Apparel, Accessories, etc.):
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Domestic Shipping (USA):
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International Shipping:
Modalyst, DSers, AliExpress, Alibaba (Accessories, Equipment, etc.):
š Returns & Refunds
š Live Fish & Aquatic Plants
š Dropshipped Products (Printful, Modalyst, DSers, etc.)
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Eligible for return only if defective or not as described.
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To request a return or refund:
Contact us within 7 days of delivery at islandaquaticcare.llc@yahoo.com.
Include your order number, a clear photo of the item, and a description of the issue.
We will submit the claim to the dropshipper for review and provide further instructions.
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Return shipping may be required based on the supplier's policy.
ā Additional Notes
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Shipping times may vary depending on supplier location and carrier delays.
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We are not responsible for delays due to customs, weather, or incorrect shipping information.
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Orders may ship in multiple packages.
š© Contact Us
Have questions or need support? We're happy to help!
š§ Email: islandaquaticcare.llc@yahoo.com
š Phone: (808)987-7643
š Website: www.hawaiitropicalfishgardens.com